Privacy Policy

1. About this policy

This Privacy Policy explains how ArcLabs Media ("ArcLabs", "we", "us", or "our") collects, uses, stores, and protects information submitted through arclabsmedia.digital.

This policy applies primarily to information submitted through our contact, creator, and brand inquiry forms.

2. Information we collect

Depending on the form you use, we may collect information such as:

• Name and contact details
• Email address and phone number
• Location
• Creator type, niche, audience size, and content formats
• Social media profile information that you choose to provide
• Company, brand, industry, and role information
• Campaign requirements, goals, timelines, budgets, and briefs
• Other information you voluntarily include in a message

3. How we use information

We use submitted information to understand inquiries, communicate with creators and brands, evaluate potential collaborations, respond to requests, and provide or discuss our services.

We may also use information to maintain the security and reliability of our website and contact systems, prevent misuse, and comply with applicable legal obligations.

4. How information is stored

Information submitted through our website forms is processed through our website application and stored in a PostgreSQL database hosted by Neon.

We take reasonable technical and organizational measures intended to protect submitted information against unauthorized access, alteration, disclosure, or destruction. No internet-based system can be guaranteed to be completely secure.

5. Service providers

We may use trusted technology and infrastructure providers to operate our website and process information on our behalf. These providers may process information only as necessary to provide their services to us.

Our current website infrastructure includes Next.js for the application and Neon for database hosting.

6. Information sharing

We do not sell your personal information.

We may disclose information where necessary to operate the website and provide our services, to service providers supporting our operations, to protect our rights or systems, or where disclosure is required by applicable law.

7. Data retention

We retain submitted information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, managing potential business relationships, maintaining records, and meeting applicable legal or operational requirements.

8. Your choices and requests

If you have questions about personal information submitted to ArcLabs, or would like to request access, correction, or deletion where applicable, contact us using the address below.

9. Children's information

Our website and services are intended for businesses, creators, and other users who can lawfully provide the information requested through our forms. We do not knowingly seek to collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy when our website, services, data practices, or applicable requirements change. The updated version will be published on this page with a revised date.